At, we want to ensure that our members have an excellent experience from start to finish. We are confident that you’ll love our service, that we offer a full refund within 30 days of your first delivery if you’re not satisfied for any reason. No questions asked. With your filter subscription you don’t have to worry if you order the wrong size filters, we always offer free returns and exchanges on your first delivery. Order 2 or more filters to receive free shipping! Please contact us directly at

Refund Policy

Refund requests must be made directly to Indoor Wellness at within thirty (30) days of the date of shipment by Indoor Wellness. Indoor Wellness is not liable for products that are damaged or lost in transit to Indoor Wellness. Promptly following Indoor Wellness’s receipt of your refund request, Indoor Wellness will credit the approved amount paid for the returned product to the credit card you used to make the original purchase. Notwithstanding the foregoing, Indoor Wellness does not control when a specific credit card company processes a charge back transaction. You are responsible for contacting your credit card company if you have questions about the status of the charge back.